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FAQs & Guides

I’m Not Sure What I Need, Can You Help Me?

We offer many different solutions which are tailored for many different office spaces. Our sales team are fully trained so they can offer the solution that is the best fit for your needs. Simply ca...


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I Have Found the Product Cheaper Somewhere Else, Will You Price Match?

There are many different variables to consider when comparing office screens. Whilst many look the same on the outside, material used, and manufacturing processes can influence the cost you see. If...


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Can I See the Screen Before I Buy?

On all product pages we have included multiple detailed pictures and a 360 spin so that our customer can view the complete solution, front to back. If you still have questions regarding our product...


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I Can’t Find the Size I Want, Do You Make Custom Sizes?

Yes, we can manufacture bespoke sizes of almost all office screens with the exception of our Speedy range.  Please contact us with your specification and we will create a bespoke quotation for...


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I’m Not Sure What Desk Clamp I Need, Can You Help?

The standard clamps supplied are adjustable and fit desks that are 17-33mm thick. If a standard desk screen clamp does not fit your desk configuration, we can change the clamp when you place t...


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How Can I Pay For My Order?

We accept Mastercard, Visa, Visa Debit, Visa Electron and American Express. You can also pay using Apple Pay, Google Pay or Microsoft Pay.

Alternatively, you can pay via BACS transfer or Pa...


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Do You Provide Proforma Invoices?

If you wish to receive a proforma invoice, then please send your purchase order to [email protected] and we will create an invoice for you. Yo...


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I Will Be Ordering Many Screens, Do You Provide Discounts?

Our prices are already competitive but where possible we will provide a discount for quantity orders. Please call us on 01234 676767 to discuss.


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How Long Will Delivery Take?

Each screen is manufactured to order and will have a varied lead time. Please refer to the delivery section at the bottom of each product page for information on that specific product.

If y...


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My Order is Urgent. Can You Help?

Our delivery times are stated on each product page. If you require your order faster than stated on the individual product page please give us a call on 01234 676767, we may be abl...


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How Much Is Delivery?

Delivery is calculated at the checkout and is based on the products you are ordering along with the delivery destination.

Our delivery costs are for mainland UK postcodes. Northern Ireland,...


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Will I Be Told When My Product Is Being Dispatched?

Once your order has been confirmed by our production team, we will provide a dispatch date via email so that you know when your order will be leaving us.


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Do You Deliver Outside Mainland UK?

Delivery costs quoted are for mainland UK only. This excludes Northern Ireland, Highlands & Islands, Channel Islands, Isle of Man and other remote locations. For other locations and Internation...


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Do I Need to Sign For My Delivery?

Yes, we use delivery couriers for our items, and they will require a signature at the point of delivery.


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What Should I Do When My Delivery Arrives?

When the driver is on the premises delivering your order, please check the goods for any visual signs of damage. Should there be any damage to the external box please sign for the goods as damaged ...


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What Should I Do If My Order Arrives Damaged Or Incorrect?

If your order arrives damaged or is incorrect please sign for the delivery as damaged and contact us on 01234 676767 and we will be happy to assist you. We will ask you to email pi...


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Can I Cancel Or Return My Order?

Please visit our Terms & Conditions page for a full breakdown of our cancellations and return policies.


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